Home Help Staff

JOB DESCRIPTION

This Job Description is indicative only, and does not form part of the Principal Statement of Terms and Conditions of the post holder.

The job as described will be reviewed on a regular basis to respond to the changing needs of the post and of the organisation.

JOB SUMMARY

To provide good home support skills as the role can have several elements including cleaning, changing bedding, laundry, ironing & shopping,

To communicate with clients as despite our best endeavours, not everyone knows of the range of services we can offer.  Visiting clients provides the opportunity to suggest other services the older person could access and could lead you to identify issues or concerns you might want to raise with our Information & Advice Service, or if they are more serious with the local authority.

We cannot offer to do jobs that involve personal care.

At the time of carrying out the job you will be expected, with the householder’s permission of course, to be on the look-out for other small chores that need doing, particularly those that might put the person’s well-being or safety at risk.

The post will be offered on contracted hours, minimum hours required 10hrs  

Age UK Berkshire are integrating and linking together services to demonstrate the health and wellbeing benefits to older people and to their communities.  The skills and experience of Home Help Plus Personal Assistants are similar to those required in other areas such as Home from Hospital and there may be opportunities to develop into more specialised areas.

Main Duties:

1. To carry out domestic duties that includes cleaning, changing bedding, laundry, ironing & shopping.
2. To liaise with other colleagues in Age UK Berkshire.
3. To be alert, identifying where there are concerns about an older or disabled person, and signposting on where appropriate
4. To make future appointments with customers as required.
5. To submit monthly returns of completed work and future availability
6. To apply Age UK Berkshire policies and procedures, particularly in respect of Health & Safety, and take part in training courses as required
7. To work with Age UK Berkshire Chief Executive and Managers to better integrate and link together our services to demonstrate the health and wellbeing benefits to older people and to their communities
8. To undertake relevant training to maintain skills and knowledge necessary for this post. Induction Training and Working with Vulnerable Adults are mandatory before being assigned to a client.
9. To comply with all Age UK Berkshire policies and procedures and with all relevant legislation
10. To carry out any other duties, commensurate with the rate of pay and grading, as may from time to time be assigned by the Directors of Age UK Berkshire

PERSON SPECIFICATION: we do not classify into “Essential” or “Desirable” criteria as applicants will need to demonstrate these characteristics as part of this process

In your application form, you should endeavour to clearly show as many of the APPLICATION (A) criteria above as is possible, in order to be short-listed for interview.

Where INTERVIEW (I) criteria are shown, interview questions and procedures will be set to bring out these criteria (i.e. you will be asked to demonstrate/prove those things); in particular, for any area described above as “proven” or “demonstrable”, we will require you to actively prove or demonstrate your experience, understanding, skills or ability in that area.