Handyperson job description

JOB DESCRIPTION

This Job Description is indicative only, and does not form part of the Principal Statement of Terms and Conditions of the post holder.

The job as described will be reviewed on a regular basis to respond to the changing needs of the post and of the organisation.

Job Title:	Handyperson
Base:	Unit 119, Broad Street Mall, Reading, RG1 7QE
Employer:	Age UK Berkshire: Company No. 7928260, Charity No. 1146462
Hours of work:	20 contracted hours (with flexibility as required)
Salary:
Responsible to:	Operations Manager
Responsible for managing:	N/A
Terms and Conditions:	All terms and conditions are in accordance with the standard terms and conditions of employment of Age UK Berkshire. Details of these can be found in your Principal Statement of Terms and Conditions of Employment, with further details in the Employee Handbook.
Special Conditions:	Local travel during work will be required, for which mileage allowance will be paid.
	Occasional evening and weekend work may be necessary, for which time off in lieu on an hour-by-hour basis is allowed.
	The post is subject to a satisfactory Enhanced Disclosure and Barring Scheme check.
Date this Job Description was last reviewed:	18/03/2024

JOB SUMMARY

The scope of the Handyperson scheme is to provide small household repairs and home improvement services to older people living in Berkshire. The scheme places great emphasis on safety and security, helping people to remain living independently and sagely within their homes. The service operates Monday to Friday, excluding public holidays.

At the time of carrying out the job you will be expected, with the householder’s permission of course to be on the lookout for other small jobs that need doing, particularly those that might put the person’s safety at risk.

The expectation is that you will use your own vehicle to deliver the service, with a mileage allowance being paid

Main Duties:

To carry out general household repairs including repairing leaking taps, fitting grab rails, Key safes, renewing locks, curtain polies and blinds etc.
To take bookings directly from the Handyperson Administrator using our IT system
To liaise as necessary with health and social care professionals e.g. Occupational Therapists, and with other colleagues in Age UK Berkshire
To purchase materials in order to complete the tasks and account for expenditure and to collect fees for billable jobs.
To complete a monthly cashing-in and reconciliation with the Handyperson Administrator.
To maintain the tools and equipment in good working order and to report loss or damage immediately
To be alert, identifying where there are concerns about an older or disabled person, and signposting on where appropriate
To capture monitoring information e.g. Outcomes
To undertake relevant training to maintain skills and knowledge necessary for this post.
To comply with all Age UK Berkshire policies and procedures and with all relevant legislation, particularly in respect of Health & Safety.

PERSON SPECIFICATION:

Experience	How measured?
An interest in, and love of home maintenance with at least a basic level of knowledge	A
Knowledge and understanding
Understand the pressures applied to Age UK Berkshire by staff from Social Services, other Local Authority departments and similar agencies	I
Safe working practices in older people’s homes	AI
The needs of older people	AI
Skills and abilities
Basic carpentry: putting up shelving; repairing window frames; hanging doors.	AI
Plumbing: repairing leaking pipes, replacing tap washers, clearing drains etc.	AI
Glazing: replacing small window frames and window locks etc.	AI
Tiling of small areas	AI
Fitting or replacing smoke alarms and re-siting alarms etc.	I
Work unsupervised to meet agreed targets	I
Work on own initiative, flexibly & to the needs of the organisation and service	I
Training and qualifications
Safeguarding Vulnerable Adults, Health & Safety, Emergency First Aid; or willingness to undergo this mandatory training	A
Demonstrable commitment to continuing professional development	A
Other
Commitment to the values and ethos of Age UK Berkshire	I
Commitment to the principles of equality of opportunity and confidentiality	I
Ability to travel across the area of benefit (Berkshire)	A, I

In your application form, you should endeavour to clearly show as many of the APPLICATION (A) criteria above as is possible, in order to be short-listed for interview.

Where INTERVIEW (I) criteria are shown, interview questions and procedures will be set to bring out these criteria (i.e. you will be asked to demonstrate/prove those things); in particular, for any area described above as “proven” or “demonstrable”, we will require you to actively prove or demonstrate your experience, understanding, skills or ability in that area.

Where TEST (T) criteria are shown, a specific test or exercise will be held as part of the interview process, where you will be expected to demonstrate your experience, understanding, skills or ability in that area.