DFW Coordinator Job Description

JOB DESCRIPTION

This Job Description is indicative only, and does not form part of the Statement of Terms and Conditions or Contract of Employment of the post holder.

The job as described will be reviewed on a regular basis to respond to the changing needs of the post and of the organisation.

Job Title:	Wokingham Dementia Partnership Coordinator
Base:	119 Broad Street Mall, Reading, RG1 7QE Extensive travel and use of Wokingham Hub
Employer:	Age UK Berkshire: Company No. 7928260, Charity No. 1146462
Hours of work:	22.5 hours per week
Salary:	£14.40 per hour
Responsible to:	Services Manager
Responsible for:	Wokingham Dementia Friendly Partnership
Terms and Conditions:	All terms and conditions are in accordance with the standard terms and conditions of employment with Age UK Berkshire. Details of these can be found in your Contract (Statement of Terms and Conditions of Employment).
Special Conditions:	Local travel during work will be required, for which mileage allowance or public transport costs will be paid. Access to a car is preferred.
	Occasional evening and weekend work may be necessary, for which time off in lieu on an hour-by-hour basis is allowed.
	The post is subject to a satisfactory Disclosure and Barring Scheme check.
Expected date of commencement:	W/C 7^th January 2025	Intended end of contract:	Permanent

JOB SUMMARY

To support Wokingham Dementia Alliance and dementia friendly work.

Lead on dementia awareness and understanding across Wokingham.

The role consists of marketing and communication, administration and coordination with a view to growing the reach and awareness of Dementia Friendly Wokingham (DFW).

Be the single point of contact and lead on the promotion and awareness raising of the DFW and its projects.

Act as Chair of the Movement, working to expand the reach of the group, utilising and supporting members.

With our Marketing and Communications Officer, deliver and execute marketing and communications strategy across all media to support, promote and increase awareness of the DFW and its work.

Develop and keep a wide range of stakeholders up to date and positive about supporting DFW.

Keep up to date and target different communities, neighbourhoods and streets to develop and introduce tools to increase awareness and knowledge of DFW.

Provide oversight and support for local dementia forums, encourage the development of more forums and attend where appropriate.

Line Manage the Wokingham Dementia Activities Coordinator.

Run ad hoc events as required.

Gather knowledge and information to ensure that a robust database, website and directory is kept of local dementia friendly activities and events.

Oversee the transfer of data onto our CRM system.

Chair, prepare agenda, papers and update actions for DFW meetings.

Coordinate and deliver Dementia Information Sessions across Wokingham.

To collect data and provide information that will be used to demonstrate the achievement of milestones, and inform the monitoring, evaluation and reporting of
the programme and activities.

To prepare reports and updates to the funder as required, including outputs, outcomes and impact.

Liaise and work with partners collaboratively, ensuring opportunities for DFW are maximised.
To carry out other duties commensurate with the tasks and within the competence of the postholder.

PERSON SPECIFICATION:

Experience	How measured?
Working or volunteering in a not for profit organisation	A, I
Successful management of high and varied personal and organisational workload	A, I
Experience of marketing and communications	A, I
Experience of working with older people and/or vulnerable adults	A, I
Experience of working in and understanding communities	A
Experience managing others.	A, I
Knowledge and understanding
An understanding of the needs of people with dementia and the key issues affecting them	A, I
Understands need for confidentiality	I
Social media and all forms of marketing	A
An understanding of the Wokingham area	I
Benefits of using IT systems to manage information	A, I
Skills and abilities
Customer service skills	A, I
Excellent listening skills and strong communication skills, written and verbal, with people from a wide range of backgrounds, to respond to their needs with sensitivity	A, I
Able to deal tactfully with various people and situations	A, I
Ability to work under pressure as a team member, with self-assurance, self-confidence and to have a responsible approach to team work	A, I
Skills and abilities in use of IT systems in order to be able to effectively locate, store and disseminate information	A, I
Partnership working with other organisations / agencies	A, I
Work on own initiative, flexibly & to the needs of the organisation and service	I
Able to confidently work alone and be self-driven	I
Able to prioritise workloads and meet targets	I
Training and qualifications
5, A-C GCSE’s or equivalent, including English and Maths	A
Demonstrable commitment to continuing professional development	A
Other
Commitment to the values and ethos of Age UK Berkshire	I
Commitment to the principles of equality of opportunity and confidentiality	I
Ability to travel across the area of benefit as may be needed	A, I

In your application form, you should endeavour to clearly show as many of the APPLICATION (A) criteria above as is possible, in order to be short-listed for interview.

Where INTERVIEW (I) criteria are shown, interview questions and procedures will be set to bring out these criteria (i.e. you will be asked to demonstrate/prove those things); in particular, for any area described above as “proven” or “demonstrable”, we will require you to actively prove or demonstrate your experience, understanding, skills or ability in that area.

Where TEST (T) criteria are shown, a specific test or exercise will be held as part of the interview process, where you will be expected to demonstrate your experience, understanding, skills or ability in that area.