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Senior Administration Officer

36 hours per week
Monday to Thursday - 8.30am to 4.15pm, Friday 8.30am to 4.00pm (includes 30-minute break)
Salary:£26,226 pa

Purpose of the Job

The successful applicant will work directly for our senior management team,

providing a variety of administration duties to support the Organisation’s continued growth as one of the most respected charitable organisations in Bedfordshire. We are totally committed to the health and wellbeing of others and work closely with both Bedford Borough Council, Central Bedfordshire Council and other local charitable and not for profit organisations.

A good knowledge of MS Excel and Word are essential, as data management analysis and reporting will form an important element of the role.

The first few weeks you will have a full induction into the organisation, as well as being trained and learning on the job. Some training will be online although in the main you will work with colleagues in every department to gain a good understanding of who we are and what we are about. 

Not only will you be working closely with the senior management team, but also enjoy the support and experience of colleagues.

Main Tasks

MAIN TASKS:

  1. To communicate with our team of internal and external employees, to ensure our high standards of service are maintained.
  2. Talk to clients as required, to ascertain their needs and wishes, and look to fulfil these in the context of the parameters of the department.
  3. Supervise our small team of Handy People and manage the Warmer Homes scheme.
  4. Under the guidance of the SMT undertake correspondence with all partners using MS Word, email and text messaging.
  5. Identify the need for recruitment in liaison with supervisors and assist with the recruitment and training of new team members.
  6. To attend and take part in regular team and staff meetings.
  7. To take a prime role in the facilitation of the Annual Ageing Well Exhibition that takes place in Bedford each year, which is funded by Bedford Borough Council [BBC].
  8. To work with both the CEO and Deputy CEO to report on facts and trends derived from data analysis, and to create comprehensive reports. Training will be provided, with the expectation that you possess a solid working knowledge of MS Excel.
  9. To maintain a friendly yet professional demeanour when communicating with both internal and external partners.
  10. To ensure that all colleagues are treated in a fair and respectful manner.
  11. To provide confidential administrative support to the Chief Executive Officer.

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