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Privacy Statement

Age UK Bath & North East Somerset is committed to protecting your privacy and security and ensuring you remain informed and in control of your information. This policy explains when we use your personal information, how we use it, how we keep it secure, and in what circumstances we may share it with other organizations. We want to make sure you remain in control of your personal information. Part of this is making sure you understand your legal rights, which are as follows: • the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as a subject access request) • the right to have your data erased, though this will not apply where it is necessary for us to continue to use the data for lawful reason. • the right to have inaccurate data rectified. • the right to object to your data being used for marketing or profiling. • you have the right to personal data you have provided to us which we process automatically on the basis of your consent or the performance of a contract. This information will be provided in a common electronic format. • Sometimes there might be exceptions to the rights above; we will always try to respond to your satisfaction, but there may be a situation where we are unable to do so.