Information & Advice

Please note, this service is not available outside Age UK Barnsley - Head Office's catchment area.

Age UK Barnsley
36A Queens Road
Barnsley
South Yorkshire
S71 1AR
United Kingdom

Email: information@ageukbarnsley.org.uk
Telephone: 01226 776825

Age UK Barnsley offers a free and confidential Information and Advice service for older people, their families and carers.

About Us

Our experienced staff and volunteers have comprehensive knowledge of benefits for older people and a good awareness of local facilities and services. If we are unable to provide you with the information or advice that you need, we aim to signpost you to an appropriate organisation. We are able to offer home visits and pre-arranged appointments where circumstances make it necessary.

https://www.ageuk.org.uk/bp-assets/globalassets/barnsley/information--advice-new.pdf

Get in touch

You can access the service via telephone or email. We also have a range of useful information available to browse within our Eldon Street shop. Alternatively, you can download a range of our Information Guides and Factsheets from www.ageuk.org.uk

Telephone 01226 776825 (9:30am-3:30pm; out of hours please leave a message)

Email information@ageukbarnsley.org.uk

Topics we cover

Our Advisers are trained to help you in many areas, and will be able to support you with Advice and Information on the following:

• Benefits – free benefit checks, to identify entitlement to Pension Credit, Housing/Council Tax Benefit, Disability Benefits, Carers Allowance and provide help with applying for benefits
• Social Care – Getting help at home, funding of social care, assessment process, support for carers and other relevant advice
• Housing – Information on Housing Options such as Social Housing
• Your Home – Information on Aids and Adaptations, preventing falls, Staying Safe
• Legal – Information on Wills, Power of Attorney, how to deal with an estate
• Energy – Free Home energy Checks, installation of small energy efficiency equipment, advice on energy efficiency measures/grants, Warm Homes Discount and cost of living payments

Compliments and complaints

We realise that sometimes you may wish to comment or complain about the Information & Advice Service. To enable us to process your comments or complaints please follow our Comments & Complaints Policy.

For more information about the Policy, please call 01226 776825.