Benefits advice: state pension and other benefits
If you need urgent advice about State Pension or Pension Credit, you can contact:
Telephone: 0800 731 0469
Textphone: 0800 731 0464
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0469
Welsh language: 0800 731 0453
Welsh language textphone: 0800 731 0456
Welsh language NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0453
Monday to Friday, 8am to 6pm
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If you need urgent advice about Attendance Allowance, you can contact:
Telephone: 0800 731 0122
Textphone: 0800 731 0317
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0122
Monday to Friday, 8am to 6pm
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If you need urgent advice about Personal Independence Payment, you can contact:
Telephone: 0800 121 4433
Textphone: 0800 121 4493
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
Monday to Friday, 8am to 6pm
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If you need urgent advice about JSA, ESA or Income Support, you can contact:
Telephone: 0800 169 0310
Textphone: 0800 169 0314
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm
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If you need urgent advice about Universal Credit, you can contact Jobcentre Plus by:
- signing in to your online account - you’ll get a reply Monday to Friday, 8am to 6pm
- calling the Universal Credit helpline if you do not have an online account
Telephone: 0800 328 5644
Welsh language: 0800 328 1744
NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 328 5644
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
Find out about call charges