How Age UK Barnet can help

Age UK Barnet festive opening hours plus useful contact numbers. The Age UK Barnet main switchboard 0208 203 5040 will be operating a limited service between Christmas Eve and 5 January 2026. Please check answermachine messages for details of individual services and activities.

Later Life Planning Advice

Our service will be temporarily closed to new referrals from Friday 5 December 2025 and will resume on Monday 5 January 2026. This means that we will not be accepting new enquiries or referrals during this time.  Our team will focus on addressing cases on our waiting list and reducing our backlog to ensure an improved service for all our clients.

If your email is about an existing/open/active case, your adviser will respond to you.

Please email us after 5 Jan 2026 to contact our advisers.

Useful contacts

Age UK Advice Line on 0800 678 1602 (lines are open seven days a week from 8am to 7pm) or by going online HERE. 

If your enquiries are related to welfare benefits, please contact Age UK Benefit Advice Line on 0800 169 65 65 (lines are open seven days a week from 8am to 7pm).

Age UK information guides and factsheets can be found HERE:

For Barnet Council services including the benefits department, please call 0208 359 2000. Or you can visit the Connect Barnet website to get in-person support with Barnet services, including Blue Badge and Disabled Person’s Freedom Pass applications. Click HERE.

If you are homeless or at risk of becoming homeless, please contact Barnet Homes Housing Options Team on 0208 610 3539. Or you can contact Homeless Action in Barnet (HAB) on 020 8446 8400 or online HERE. 

For advice on matters relating to heating and water, call Green Doctors on 0300 365 3005.

For advice on issues including benefits, employment, debt and money and consumer issues, call Citizens Advice Barnet on 0808 250 5708 (Monday – Friday 9:30am – 4pm) or you can attend a drop-in clinic. For more info, check online HERE. 

If you don't have enough food you can find your nearest foodbank on Barnet Council’s Foodbank Directory Page.

When the Handyperson Service is offering a limited service or if you're looking for a reliable local plumber, electrician, roofer or other local business, you could try the Which? Trusted Traders. Every trader on their listings has passed the rigorous assessment set by our trading standards professionals, and every customer review on the website is verified genuine by Which? moderators. You can call 029 2267 0040 on Monday to Friday: 9am - 5pm or visit their website online HERE.

Emergency Contacts

If you are struggling to look after yourself or are concerned about someone’s wellbeing, please contact Barnet Adult Services on 0208 359 5000. 

If you feel unwell, please contact your GP practice or NHS Direct on 111.

If you, or someone you know, requires help due to mental health problems please contact Barnet Mental Health Crisis Team on 0208 702 4040/4170 - this service is operational 24 hours a day 7 days a week.

If you need someone to talk to, please call Barnet NHS Let’s Talk service on 0208 702 5309 or email nlft.barnettalkingtherapies@nhs.net.   

Call Silverline on 0800 4708090. 24 hrs, 365 days a year

You can contact Samaritans 24 hours a day, 365 days a year on 116123 or email jo@samaritans.org.

In an emergency, call 999.

LINKS

Later life Planning Service

Handyperson Service

Befriending

HOW YOU CAN HELP

1. You can volunteer for us and support our most needy clients with phone chats or shopping

2. Donate money to help us run our services