Barnet Wheelchair Service

Do you or a member of your family need a wheelchair? Andrew from our Later Life Planning team guides you through the process.

Barnet Wheelchair Service has been delivered by AJM Healthcare for the last few years. This service can only be used by people with a GP registered in Barnet. You have to meet the eligibility criteria set by the NHS North West London Integrated Care Board.

Referrals and Assessments to the wheelchair service

You can self-refer into the service, or be referred by a qualified healthcare professional, who will send you a letter or call you to let you know you are eligible for a wheelchair assessment. To refer, just phone 0808 164 2040 or email parkroyal@ajmhealthcare.org

A wheelchair assessment establishes your clinical needs, and a prescription is made for the right wheelchair for you.

Your assessment will take place at one of the wheelchair clinics in Park Royal, or Vale Drive Barnet , or at your home or another appropriate setting.

The address of the main centre is

Unit 3, Abbey Road Industrial Park, Commercial Way, Park Royal, London NW10 7XF

Assessments can also be carried out at:

The Wheelchair Service, Vale Drive Primary Care Centre, Vale Drive, Barnet EN5 2ED

You will be contacted to arrange your assessment appointment; you’ll be given a choice of location and time slot.

There is a 6-week waiting time for assessments.

The main options available to get a wheelchair are:

A personal wheelchair budget – which used to be called the wheelchair voucher scheme – allows greater choice and control over your mobility needs, giving you the chance to personalise your chair, your way.

There are three different types of personal wheelchair budgets for you to choose from.  You can opt for standard NHS provision, go for top-up options or choose a private alternative approved supplier.

1) Notional

This is the standard NHS provision of a wheelchair based on a clinical assessment of your needs.  The wheelchair remains the property of the NHS and the NHS pays to maintain the equipment in relation to normal wear and tear in line with our terms and conditions of loan.

2) Notional Combined

This is equivalent to the partnership voucher in the voucher scheme.  As with the notional PWB, you will be assessed to identify equipment that will meet your clinical needs.

You will then have the option of using the value of this equipment to purchase another chair within the wheelchair service standard range, or to top up the PWB to purchase extras for the wheelchair, which would not ordinarily be provided.

The wheelchair would remain the property of the NHS and the NHS will continue to undertake maintenance on the wheelchair.  If you have chosen a top-up option, you may need to pay for the repair of these items yourself.  The equipment would be provided under our standard terms and conditions.

3) Third party

This is equivalent to the independent voucher in the voucher scheme and is similar to the combined PWB.  You will have an additional amount of money towards the repair and maintenance of the wheelchair added to your PWB by the wheelchair service.  You are then free to use the money towards a wheelchair of your choice from any approved supplier of wheelchairs.

Any equipment purchased using a third party PWB would be your property and you would be responsible for maintaining and repairing it, as well as paying the difference between the PWB value and the cost of the equipment.

Personal wheelchair support plan

Before your wheelchair assessment, you will be asked to think about the things that are most important to you, by completing the personal wheelchair support plan. This will help you and the therapist to find the most appropriate wheelchair/seating solution.

For more details about the Barnet Wheelchair Service and elgibility, click here.

Later Life Planning service:

If you would like to find out more, please call to speak with Andrew Hoare one of our Later Life Planning Advisors on 0208 4321417