Age needs one voice. Now it has:
Age UK is the new force combining Age Concern England and
Help the Aged in England.
Age UK Home Insurance is designed for the over 50's and has no hidden fees and no nasty surprises.
Get your buildings and contents insurance quote today.
Age UK Home Insurance is provided by Ageas Insurance Limited.
We understand how important it is to rely on your buildings andcontents insurance.
Switch to Age UK Home Insurance today and get a cancellation refund of up to £40^^
Contents insurance is designed to protect personal belongings in your home and can provide peace of mind. Especially for those items we have had for many years. Protect your home and its contents with Age UK Home Insurance.
Buildings insurance is just as important. Your home may be vunerable to risks such as falling trees, lampposts, storm or flood. It is essential your very foundations are covered. Protect your home with buildings insurance offered by Age UK.
Age UK Home Insurance offers:
Buildings and contents insurance will cover you against the following:***
Exclusions apply. For further details, please request a policy booklet.
"Thank you for the courteous and efficient way with which you dealt with my claim."
Extra benefits: Available 24 hours, 365 days a year.
24-hour domestic emergency service: A local authorised repairer can visit your home and you will be advised of any charges beforehand. If the incident is covered by your policy, the cost will be repaid (minus any excess).
Identity theft helpline services: If you are a victim or worried about identity theft, there is advice and guidance.
24-hour legal helpline: Expert independent and confidential advice on any legal problem.
Optional additional voluntary excess: If you agree to pay an additional excess of either £50, £100 or £250 for your buildings and contents insurance cover, you can reduce your insurance premium. This is on top of the standard £45 policy excess.
Download the Home Insurance Policy booklet PDF (911KB)
† On standard construction properties†† Exceptions include subsidence, for which there is typically a £1,000 excess; £100 subsidence excess for properties under ten years old; £245 for escaping water claims.
^ Ageas – Winner “General Insurer of the year” at the British Insurance Awards 2011 and “customer care Award” at the Post Magazine Claims Awards 2011.
^^ The administrative/cancellation fee refund of up to £40 will be made up to 60 days after the claim is received together with a confirmation letter from your existing insurer. This letter should state that your policy has been cancelled, and the cancellation charge amount. The original documents should not be sent, only a copy. Your copy will not be returned. The refund will be paid to you by cheque. This offer only applies to new home insurance policies bought over the phone, online, or an Age UK insurance office (for either buildings, contents or both) before 31 December 2013. Refund forms must be received within 60 days of the Age UK Home Insurance policy start date. This offer may be withdrawn or amended at any time. In the event of the offer being withdrawn only policies purchased before the withdrawal date will be honoured. The refund will not be paid if the Age UK Home Insurance policy has been cancelled within the 14 days cooling off period. Only one administrative/cancellation fee claim can be made per policy. Payment can only be made to the policyholder identified on the policy document. No Claims Discount can be affected by cancelling cover mid-term. Your full premium may be taken if your policy is cancelled mid term. Pro rata refunds differ from company to company. Cancellation notice periods differ from insurer to insurer and can take up to seven days. We advise you to check with your existing insurer before cancelling and setting up an Age UK policy. Terms and conditions apply. The decision of Age UK Enterprises Limited in regards to this promotion is final.
*If you call the 0800 number, you may be transferred to an Age UK/Age Concern office, or Ageas Insurance Limited.
** Not all Age UKs/Age Concerns offer all products. Please check (by calling your local office) before arranging a visit.
*** Exclusions apply. For further details, read the Home Insurance policy booklet.
You have fourteen days from when you receive your policy schedule or enter into this contract, whichever is later, to write to Ageas if you want to cancel your policy. If you cancel your policy during this period of time, as long as you have not made a claim, Ageas will give you a refund for the period of time that was left on your policy.
Age UK Enterprises Limited is registered in England and Wales no 3156159. Registered office: Tavis House 1-6 Tavistock Square, London WC1H 9NA.
Age UK Enterprises Limited is the commercial arm of Age UK (registered charity number 1128267) and donates its net profits to Age UK. Age UK is a registered trademark. The use of the name and logo ‘Age UK’ is done so under licence agreement between Age UK and Age UK Enterprises Limited.
Below are a few of the questions customers often ask about Age UK Home Insurance, so we hope the answers will be helpful for you.
A. No. If you live in rented accommodation, your landlord should have buildings insurance and you only need contents insurance. However, if you own your home, it’s highly recommended to have both contents and buildings insurance.
A. All claims for contents cover are settled on a ‘new for old’ basis. So, damaged items will be repaired and anything stolen or damaged beyond repair will be replaced as new. With buildings cover, claim settlements are based on the full repair or rebuilding cost. Please note, the sum insured must be high enough to cover the full replacement or rebuilding cost at today’s prices.
"I wish to thank you for handling my claim so effectively, from the first phone call to you through to the finished job, everything went smoothly and well. I recommend you to others."
A. Not necessarily. But if you need to insure high sums or depending on the area you live in, you may need to take additional precautions as part of the arrangements for providing your cover. If so, we’ll let you know and give you time to fit them. See the Policy booklet for more details.
A. If you’re not satisfied with your policy, you can return it to Ageas Insurance Limited within 14 days for a refund. See the Policy booklet for more details. †
A. We are happy to discuss the options with you, so that you can decide what cover you need. When you apply, just let us know which extras – if any – you want to include in your cover.
A. If you make a change to your policy during the period of insurance and the difference in the premium is less than £10, we will neither request additional payment nor make a refund. We will not add an additional administration charge.
† You have fourteen days from when you receive your policy schedule or enter into this contract, whichever is later, to write to Ageas if you want to cancel your policy. If you cancel your policy during this period of time, as long as you have not made a claim, Ageas will give you a refund for the period of time that was left on your policy.
Age UK Home Insurance offers a range of cover options for you to choose from.
Buildings insurance covers your home and fixtures and fittings, garages, garden walls, gates, hedges, fences, paths, drives and patios, carports, permanently fixed hot tubs or jacuzzis, hard tennis courts and outbuildings.
Protection for your household goods, valuables, money, credit cards and personal belongings in your home and garden.
Up to £50,000 to pursue or defend legal disputes. You can add this to your policy for a small extra cost.
This is available when you take out contents insurance. It provides wider cover for your personal property – not just inside your home, but anywhere in the world.
You can also add:
You pay the first £45 part of each claim for loss or damage (£1,000 for subsidence, ground heave or landslip under the buildings section; £100 subsidence excess for a property under ten years old; £245 for escaping water claims).
You can take out Age UK Home Insurance providing your home is:
Cover cannot be provided if you or anyone living with you has:
Here is a summary of what is covered by Age UK Home Insurance as well as optional extras and exclusions.
Age UK Home Insurance offers great value insurance cover on park homes and caravans.
If you live in a Park Home or static caravan, then you can trust Age UK Home Insurance to offer great value cover. So, why not contact Age UK Home Insurance for a no-obligation quotation?
Cover is also available as an optional extra under Age UK Home Insurance policy.
† Higher excesses apply for certain types of claims.
We have useful helpful tips on how to keep your home and valuables safe from damage or theft and protect yourself from bogus callers.
Buy online from Ageas Insurance Limited
Or call for a quote now
0800 731 3903*
Lines are open 8am-8pm Monday to Friday‚ 9am-5pm SaturdaysCalls may be recorded.
Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Registered charity number 1128267. Company number 6825798. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2013. All Rights Reserved
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