Information & Advice

Our highly trained and experienced friendly advisors offer impartial, confidential information and advice on a wide range of issues, from referral to local services and groups within Bedfordshire through to more in depth advice, for example, on benefit entitlements, housing issues, health and social care needs and money worries. We can also assist in the completion of complex official benefit claim forms, Personal Independence Payments (PIP), Attendance Allowance (AA), Universal Credit and Blue Badge applications. There is no charge for this service, but we are happy to receive donations from successful applicants. If you are housebound and unable to get into our office, then we will do our best to arrange a home visit. 

We also operate a free 15 minute monthly consultation service, with a highly experienced solicitor. This service is by appointment only.

The Information & Advice Service is funded in part by Bedford Borough Council and Central Bedfordshire Council. However, without this plus generous donations and other fund raising activities, Age UK Bedfordshire’s Information & Advice Service would not exist. Last year we helped older people in our county to claim benefit entitlements totalling in excess of just over £1.9m. 

For information regarding our guides and factsheets please click here

If you need help and advice for yourself, a family member or someone you are concerned about, please contact us today. Our phone lines are open from 9am to 4pm Monday to Friday.

If you would like to support the service by either making a financial donation or volunteering to train as an advisor please contact Karina James (Facilities & Support Services Manager) by telephone, in writing or by email. Your support will be greatly appreciated and always acknowledged by our Chief Executive Officer, Steve Perry.

Contact details:

Tel: 01234 360510

Email: enquiries@ageukbedfordshire.org.uk (marked for the attention of Jo Rising)

In writing: Jo Rising, Age UK Bedfordshire, 78-82 Bromham Rd, Bedford, MK40 2QH  

You can also arrange an essential home visit by email or phone.